Former Director, Enforcement Division, Mayor’s Office of Operations
(now Customer Service Policy Advisor at NYC Mayors Office of Operations)
Roberto Ragone delves deeply into whatever he works on and then, when he comes up for air, produces insights, solutions, and alternative ways of looking at a situation. He is a flexible team player who loyally responded to the needs of the division when he worked for me. Roberto applies different knowledge areas, developed through actively listening, research, and analysis, cross-referencing seemingly disparate sources of information to arrive at a unique and valued perspective and approach. He was a facilitator and a morale booster. He can rally a team and pull them together to get things done. He works passionately with a sense of mission.